The online course presents strategies for analyzing problematic situations, problem-solving and solution-finding techniques, illustrating the decision-making process through the formulation of action plans.
The online course presents strategies for analyzing problematic situations, problem-solving and solution-finding techniques, illustrating the decision-making process through the formulation of action plans.
Managers and department heads who handle complex situations where it is useful to apply problem analysis models.
1 hour 30 minutes
On-line
The course consists of self-training guided pathways. The animated slides with audio make the concepts particularly understandable and allow for a high level of engagement. The topics of the two modules are introduced by a Web Fiction. Job games and Mind maps are also included.
Online multimedia lessons, in depth documents and articles, verification test, downloadable certificate of attendance.
Intermediate exercises (multiple choice questions, true/false, text completion, matching) Job Game and Final Test.
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