This course provides basic communication skills aimed at building a successful relationship with the customer with the purpose of selling products or services.
This course provides basic communication skills aimed at building a successful relationship with the customer with the purpose of selling products or services.
Employees engaging with clients and vendors on a daily basis
1 hour
On-line
The course is entirely delivered online through self-directed learning paths composed of animated slides with professional voiceover. Each module ends with a final test and a Job Game.
Online multimedia lessons, in depth documents and articles, verification test, downloadable certificate of attendance.
Intermediate exercises (multiple choice questions, true/false, text completion, matching) and final test.
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