The course “Customer communication: business meetings” will teach you how to lead successful meetings with your clients, the course will cover potential critical issues and provide insightful tips.
Target
Employees engaging with clients and vendors on a daily basis
Duration
2 hourse 30 min
Delivery
On-line
Methodology
"The course is entirely delivered online through self-directed learning paths composed of animated slides with professional voiceover.
Each module ends with a final test and features a job game."
Instructional materials
Online multimedia lessons, in depth documents and articles, verification test, downloadable certificate of attendance.
Learning assessment
Intermediate exercises (multiple choice questions, true/false, text completion, matching) job game and final test.