This course describes the characteristics of assertive behavior and its benefits for interpersonal relationships in both the work environment and daily life.
This course describes the characteristics of assertive behavior and its benefits for interpersonal relationships in both the work environment and daily life.
Employees wanting to grow their interpersonal skills and be more assertive (managers, PR professionals, etc.)
2 hours
On-line
The course is entirely delivered online through self-directed learning paths composed of animated slides with professional voiceover. The first two modules start off with a Web Fiction, the last module features a Job Game and a Job Aid.
Online multimedia lessons, in depth documents and articles, verification test, downloadable certificate of attendance.
Intermediate exercises (multiple choice questions, true/false, text completion, matching) job aid and final test.
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