The online course provides the basics of techniques for conducting negotiation processes effectively.
The online course provides the basics of techniques for conducting negotiation processes effectively.
Managers and employees interested in acquiring the skills to manage interpersonal relationships of a conflictual nature.
3 hours
On-line
The course is entirely delivered online and is structured into guided self-learning paths consisting of animated slides synchronized with audio and professional voice-over, serving as an interactive multimedia version of an active classroom lesson (Multimedia Lesson) alternated with Mind Maps. The topics are introduced by a Web Fiction and conclude with a Job Game.
Multimedia online lessons, in-depth documents and articles, assessment and learning tests, downloadable certificate of attendance.
Intermediate exercises (multiple choice, true/false, completion, matching), Job Game and final test.
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